Welcome to centre:mk facilities.


At centre:mk we want to provide you, our Guests, with an enjoyable and relaxed shopping environment that offers a complete day out for everyone under one roof. We pride ourselves on offering our Guests a vast mix of the most loved high street shops and restaurants whilst continuously investing in our centres unique events space, which acts as a central hub for a variety of free activities each month (see our What's on page)


We’ve invested in centre:mk to ensure that we’re constantly delivering bigger and better experiences for our Guests. At the heart of what we do is our commitment to a personalised service for all; our roaming ‘Guest Services Team’ are always on hand to answer any questions you may have as you shop in the centre:mk. 


Whether you wish to Click & Collect from online stores, Shop & Drop off your items until later, get gifts wrapped by our experts or just have a question about the centre, our Guest Services team are on hand every day to assist. To find out more visit the Guest Services pages of our website.


Family Facilities

At centre:mk you'll find a range of services and facilities to ensure that family shopping is fun and easy for everyone.

KIDDY KRUZZERS - available to hire at £2.50 per day from the information desk near M&S (a valid ID will be required to hire). They are suitable for children aged 1-5 years only.  For safety reasons, an adult must accompany the child at all times. 

PARENT AND BABY FACILITIES Our award winning dedicated area is located in the Guest Services Lounge. Facilities include baby-changing tables, child-sized toilets and sinks, private areas for feeding, bottle warmers and microwaves.

Disabled Facilities

With our superb disabled facilities, it couldn't be easier to visit centre:mk. The shopping centre is:

  • On one level and under one roof 
    • All main doors are fitted with automated door opening controls at wheelchair height 
    • Parking is convenient with parking all on one level and plenty of disabled bays positioned around the centre at regular intervals and dedicated parking bays in the multi-storey car park
    • Dedicated toilets with ‘Changing Places’ status 
    • Hearing Loop - located at Changing Places 
    • Shopper Mobility is available from the Guest Services Lounge.


Visit the desk or call ahead if you require mobility help on your visit to centre:mk.  A range of wheelchairs are available free of charge and pre-booking is highly recommended.

The opening hours are:

Monday – Friday: 9:30am-7:30pm
Saturday: 9:00am-6:00pm
Sunday: 11:00am-4:00pm

Please call 01908 398115 for more information or to make a reservation.

Please note that you will be required to provide a photo id and proof of your address to hire the equipment.

Dedicated loos mean no queues

Our easily accessible unisex toilets are in the Guest Services Lounge on Silbury Arcade near T K Maxx. These facilities boast Changing Places status and include

  • left and right transfer toilets for wheelchair users
  • adult changing table, adjustable with electric powered hoist
  • Radar Key access (you can borrow a Radar Key from Customer Services near TK Maxx on Silbury Arcade)
  • fitted with emergency alarms

Changing Places specialised toilet facilities are required by a quarter of a million severely disabled children and adults in the UK. The facilities help carers to maintain a level of dignity for service users by not having to resort to being changed on toilet floors. centre:mk, as part of its award winning guest services facilities, was the first to open a Changing Places toilet in central Milton Keynes. 

The ‘Changing Places’ toilet, which is just one of two registered in Central Milton Keynes, was installed in centre:mk in 2017 as part of the shopping centre’s multi-million pound investment in the new guest services lounge. 


More toilets can be found at John LewisMarks & SpencerHouse of Fraser, and Costa Coffee near Door 1.

Assistance for sensory impairments

We are also able to offer

  • Hearing Loop - located at Guest Services on Silbury Arcade

Group Services

centre:mk is the ideal destination for groups of people wishing to spend a complete day out together. It is easily accessible from major routes such as the A5 and M1. The coach park is currently closed due to road closures however  there is temporary coach drop off and collection points on Silbury Boulevard (please see Milton Keynes Highways and Transport Hub for full details)

A Meet and Greet service is also available on request and by prior arrangement only. 

Guest Service staff meet the coach on arrival and provide a short introduction about centre:mk, as well as maps for the shopping centre. To book a Meet and Greet service please call Guest Services on 01908 398 115.

Personal Shopper

Looking for fashion inspiration or advice on what’s hot this season? Why not take a look at our edit in centre:mk's 'Style Magazine' or read our 'Inspiration' section with posts from guest fashion bloggers. Want an in-store experience….?

John Lewis
To make an appointment with one of John Lewis's trained fashion advisors. Call 01908 554 132

House of Fraser
To make an appointment with one of House of Frasers trained fashion advisors. Call 01908 662 727

Opening Times

Monday – Friday: 9:30am — 8:00pm - These are official centre trading hours. The following of our anchor stores are open until 8pm Monday - Friday: John Lewis, Boots , Next and TK Maxx. House of Fraser and Marks and Spencer are open until 8pm on Thursday and Friday and until 7pm from Monday - Wednesday. Next is open until 9.00pm on Thursdays. Other store opening times may vary, please check with individual stores to avoid disappointment Saturday: 9:00am — 7:00pm - Some stores may close at 6pm. Please check with your favourite store to avoid disappointment. John Lewis is open until 7.00pm and Next is open until 8.00pm Sunday: 11:00am — 5:00pm Bank Holidays 9:00am — 6:00pm

View our centre map here..