SHOPS OPEN UNTIL 8PM
RESTAURANTS OPEN UNTIL 11PM
SHOPS OPEN UNTIL 8PM
RESTAURANTS OPEN UNTIL 11PM
Info:

Guest Services

Guest Services

We would like to welcome you to our Guest Services lounge - the heart of the centre:mk. We offer a range of services to help you make the most of your time with us. Whether you wish to Click & Collect from online stores, Shop & Drop off your items until later, get gifts wrapped by our experts or just have a question about the centre, our Guest Services team are on hand every day to assist.

LOCATION
The Guest Services Lounge is located on Silbury Arcade near TK Maxx in centre:mk.
Opening hours:
Monday - Friday: 9:00am - 8:00pm, Saturday: 9:00am - 7:00pm, Sunday: 10:00am - 5:00pm

CLICK & COLLECT
As we are now a Collect+ location, you can pick up your online purchases straight from the Guest Services Lounge. Shop online with your favourite brands and your items will be delivered and ready for you to try on in our fitting room. You can drop off or collect your items 7 days a week within our opening hours.

COAT CHECK
You can check coats in at the Guest Services Desk. Please note that luggage cannot be accepted.

SHOP & DROP
Shopping can be left at the Guest Services Lounge, stored in a sealed bag and collected later. Please note that no large items can be accepted.

QUIET ROOM
In our quiet room you can take time out from the busy centre for prayers of all faiths or simply for a quiet moment of relaxation. There is also a Wash Station adjacent to the Quiet Room.

PHONE CHARGING 

There are 2 chargebox charging stations, one at Deer Walk and one at Sunset walk.  Both offer a free 30 minutes charge for your phone device. The phone does not need to be collected after 30 minutes but the charging will complete and guest can collect when they are ready.

GIFT WRAPPING

Available at the information desk, opposite M&S

Mon- Wed 10.00 - 18.00

Thurs – Fri 10.00 - 20.00

Sat 10.00 - 18.00

Sun 10.30 – 16.30

Prices start from £2 for a small gift, medium £3 and large £4


GIFT CARDS
Gift cards can be purchased at the Guest Services Lounge and the Guest Information Desk with no purchase fee up to a maximum of £500 and online here.

Centre Times

Lost Property

All lost property that is handed in to customer services, cleaning or security staff is carefully catalogued and recorded. If you have lost or misplaced any item please call 01908 398 115 or contact us by email.