SHOPS Monday-Friday: 9am – 8pm | Saturday 9am - 7pm | Sunday 11am - 5pm
RESTAURANTS Open until 10pm

SHOPS Monday-Friday: 9am – 8pm | Saturday 9am - 7pm | Sunday 11am - 5pm
RESTAURANTS Open until 10pm

Info:

Guest Services

Guest Services

The Guest Services Lounge is located on Silbury Arcade near TK Maxx in centre:mk.

 

Opening hours:
Monday - Friday: 9:30am - 8pm

Saturday: 9:30am - 7pm

Sunday: 11am - 4pm

 

We would like to welcome you to our Guest Services lounge - the heart of the centre:mk. We offer a range of services to help you make the most of your time with us. Whether you wish to Click & Collect from online stores, Shop & Drop off your items until later, get gifts wrapped by our experts or just have a question about the centre, our Guest Services team are on hand every day to assist.

CLICK & COLLECT
As we are now a Collect+ location, you can pick up your online purchases straight from the Guest Services Lounge. Shop online with your favourite brands and your items will be delivered and ready for you to try on in our fitting room. You can drop off or collect your items 7 days a week within our opening hours.

COAT CHECK  - CURRENTLY UNAVAILABLE
You can check coats in at the Guest Services Desk. Please note that luggage cannot be accepted.

SHOP & DROP - CURRENTLY UNAVAILABLE
Shopping can be left at the Guest Services Lounge, stored in a sealed bag and collected later. Please note that no large items can be accepted.

QUIET ROOM - CURRENTLY UNAVAILABLE
In our quiet room you can take time out from the busy centre for prayers of all faiths or simply for a quiet moment of relaxation. There is also a Wash Station adjacent to the Quiet Room.

CARRY TO CAR SERVICE - CURRENTLY UNAVAILABLE

Our Guest Services team can help carry your shopping to your car when parked in the multi-storey carpark behind John Lewis. Just head to Guest Services.

FREE WATER FILL POINT

Located at Guest Services.


GIFT CARDS
Gift cards can be purchased at the Guest Services Lounge with no purchase fee up to a maximum of £500 and online here.

Centre Times

Lost Property

All lost property that is handed in to customer services, cleaning or security staff is carefully catalogued and recorded. If you have lost or misplaced any item please call 01908 398 115 or contact us via email, guest.services@thecentremk.com