The Guest Services Lounge is located on Silbury Arcade near TK Maxx in centre:mk.
Monday - Friday: 9:30am - 8pm
Saturday: 9:30am - 7pm
Sunday: 11am - 4pm
Click here for our full list of facilities available at Guest Services
We would like to welcome you to our Guest Services lounge - the heart of the centre:mk. We offer a range of services to help you make the most of your time with us. Whether you wish to Click & Collect from online stores, Shop & Drop off your items until later, get gifts wrapped by our experts or just have a question about the centre, our Guest Services team are on hand every day to assist.
CLICK & COLLECT
As we are now a Collect+ location, you can pick up your online purchases straight from the Guest Services Lounge. Shop online with your favourite brands and your items will be delivered and ready for you to try on in our fitting room. You can drop off or collect your items 7 days a week within our opening hours.
COAT CHECK - CURRENTLY UNAVAILABLE
You can check coats in at the Guest Services Desk. Please note that luggage cannot be accepted.
SHOP & DROP - CURRENTLY UNAVAILABLE
Shopping can be left at the Guest Services Lounge, stored in a sealed bag and collected later. Please note that no large items can be accepted.
QUIET ROOM - CURRENTLY UNAVAILABLE
In our quiet room you can take time out from the busy centre for prayers of all faiths or simply for a quiet moment of relaxation. There is also a Wash Station adjacent to the Quiet Room.
CARRY TO CAR SERVICE - CURRENTLY UNAVAILABLE
Our Guest Services team can help carry your shopping to your car when parked in the multi-storey carpark behind John Lewis. Just head to Guest Services.
FREE WATER FILL POINT
Located at Guest Services.
PHONE CHARGING BOXES
Joos allows you to charge on the move, meaning you can always use your phone to stay connected, make payments and more - all without having to wait by a plug in the wall or locking your phone away!
You can pick up a Joos power bank at one of the Joos Boxes located at Guest Services & on Midsummer Arcade outside Pizza Hut.
Gift cards can be purchased at the Guest Services Lounge with no purchase fee up to a maximum of £500 and online here.