Waiter in The Champagne Bar in H-beauty

About Us

Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences.

About the Role 

Our Front of House teams set the scene for exceptional experiences and are an invaluable part of our Restaurants family. In this role, you’ll be assisting the Management team in running the restaurant effectively by maintaining high service standards and maximising sales, exceeding customer expectations.

Some of the key responsibilities also include: 

• Preparing and serving high-quality beverages
• Assisting with light food preparation and oven use
• Supporting FOH service with a warm, professional approach
• Maintaining cleanliness and organisation across all work areas
• Collaborating closely with both kitchen and service teams

About You

You’ll be a trusted team player who has a strong knowledge and a passion for food and drink. With excellent time management and a strong customer focus, you’ll engage effectively with both internal teams and guests and will also be able to perform duties at the highest standards with minimum supervision. Your exceptional interpersonal skills and keen attention to detail will set you apart in delivering outstanding service. 

You will also have:

• Previous experience in a café or similar hospitality setting
• Barista skills and confidence using espresso machines
• Comfortable using kitchen equipment such as ovens
• Positive, can-do attitude and team player mentality
• Flexible and able to multitask across different roles

Our Promise to You

Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business. 

More immediately, you’ll benefit from:

• An excellent benefits package
• A competitive salary up to £15ph (this is made up of a generous base salary and service charge*)
• Company pension
• Flexible working
• 30 days’ holiday (including bank holidays) and your birthday off
• Up to 33% in-store discount and access to our employee high-street discount portal