Whittard of Chelsea
Deputy Manager for Whittard of Chelsea
- Providing top tier customer service, encouraging your team to do the same.
- Offering excellent product knowledge to the customers, seeking ways to improve the customer journey at every turn.
- Maintain the same high standards across day-day operations along with your Store Manager.
- Achieve individual and collective targets, tracking KPIs and taking appropriate actions to ensure team focus.
- Complying with daily in store procedures of cash handling, deliveries and reporting.
- Supporting your store manager with daily tasks, management, and staff onboarding.
- Manage your team on the store floor, celebrating success and offering feedback for improvement.