SHOPS OPEN UNTIL 8PM
RESTAURANTS OPEN UNTIL 11PM
SHOPS OPEN UNTIL 8PM
RESTAURANTS OPEN UNTIL 11PM
My Centre: MK:

L'Occitane - 12HR sales Associate

L'Occitane

L'Occitane - 12HR sales Associate
Part Time

Position Title: Sales Associate
Department: Retail
Reports to: Boutique Manager
Position Description
Working as part of a team to meet or exceed the performance and sales targets set by the Company whilst providing customers with an exceptional shopping experience in our Boutiques.
Does this position have supervisory responsibilities? no
Major Responsibilities
1. Always provide the highest level of service to ensure all customers have an exceptional shopping experience by following the L’Occitane ALWAYS Conversation
2. Consistently meet/exceed your personal Key Performance Indicators (KPI’s) set by the Boutique Manager to contribute to the success of the Company
3. Maintain excellent personal product knowledge to effectively advise and recommend products, campaigns and offers

1. Excellent customer service skills
2. Confident and effective communcation and listening skills
3. Able to demonstrate pro-active selling ability
4. Highly motivated to achieve personal KPI’s and contribute towards Boutique objectives
5. Able to work effectively in a team
6. Reliable, honest and flexible
7. Positive and friendly attitude as well as consistent ability to operate at your best
Required Experience
1. Previous experience in a retail sales role
2. Good knowledge of the beauty industry – previous experience an advantage
3. Able to give examples of previously achieving targets and KPI’s